Thursday, April 7, 2011

The story from the restaurant

I know from my own experience how difficult is to work at the restaurant. Waiters have to manage to handle problems with customers. Last Saturday I was working at the restaurant. One friendly-looking couple, who just came, started complaining. Those were husband and wife. The husband was such a pain in the neck. The husband screamed that he found a hair in his soup. He called me. I came and asked him what happened. I was trying to resolve the problem and help him as well as I could. He didn't give me a chance. He yelled that his soup was awful and he demanded his money back. I suggested him something else to eat. He was very impolite . He screamed that he didn't want anything else from that restaurant. He called my manager. His wife disassociated with him and was trying to calm down her husband. She ordered to  him to be calm down and just exchange the food. His frustration was ongoing. He didn't want to listen her. He stood up and yelled that I was stupid because I couldn't even help him. He asked me who gave me that job. I was devastated. I told him that I was leaving and he wasn't my customer anymore. I screamed to him goodbye. Right after me, his wife did the same thing. She said that she couldn't take it anymore. She just told him goodbye and left her husband.
Posted by Iwona at 11:07 AM

1 comment:

  1. I know this is the edit version however just make sure the title shows it 8) and this is the indirect from the waiter perspective am I right?

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